Our Services

In-home pet sitting Services

All our services are able to be personalised and are full of love and attention

Meet and Greet

We love the chance to get to meet you
and your fur baby in person

Puppy Visit

 our puppy service is tailored to your
puppies specific needs

Pet Feeding Visits

We offer in-home pet feeding visits which is a great alternative to catteries. 

Dog Walks

We can do a timeframe and duration that
works for you and your dog

Nail Clipping

We can come to you and clip your pets nails in the comfort of your own home 

Pet Taxi

We offer transport for you and your pets or your pets alone.

At Creature Comforts, we strive to provide superior in-home pet care for your furry family members.
Our goal is to make your time away from your pet as stress free for you both as possible.

Frequently Asked Questions

How do I make payment?

We will send you an invoice with our details for online banking.  This also doubles as a chance for you to check we have your correct dates booked.

When do you require payment?

Payment is due by the start of visits. With the exception of Xmas time where we require a deposit to secure your booking.

What if I need to come home early?

No problem at all, we totally understand that plans change especially in today’s uncertain times. Please note we require 48 hours notice of cancellations and date changes, and with so are happy to credit your account any difference minus $25 administration fee.  If cancelled within 48 hours there is no refund for the visit.

How do you get my key?

We have several options for your personal security these are available for you to choose from when booking in your secure private portal, we can collect  (please note this does incur a key collection charge).

Does the same person visit each day?

This will depend on the days you have visits booked for.  None of our staff work 7 days a week.  We will generally have two staff covering the week’s shifts. From years of experience this works best as it allows us to be able to provide consistent and reliable service.  We also have on-call staff who are able to help our busy times, sickness and leave.

What time will my visits be?

As a general rule, for our twice-a-day visits the AM visits are done between 8am – 10.30am and our PM visits between 3.30pm – 6pm. Our once-a-day visits are generally done with our morning rounds as we find this allows us a lot more time, and options, especially if we have an unexpected situation to deal with, whether it be home or pet related.   During our peak season they may be slightly outside these times and on occasion we have emergency situations that arise where we may need to transport a pet to the vets for care so this can alter our schedule.

How long is a visit?

Visits are generally around 20minutes up to a maximum of 30minutes.  If it will require more time to complete visit tasks requested there will be additional charges for this.

Do you charge for each animal?

Not generally, our visits are charged on a per visit not per animal rate,  but we do have a maximum of 6 animals per standard visit booking as we find any more than this it does not allow us enough time to perform our tasks adequately.  As long as we can provide our standard service in our timeframe we do not have additional costs.

Please note if cage cleaning is required there is an additional charge for this for each enclosure.

Book your fur babies in today